Privacy Policy

Effective date: August 5, 2026

This policy applies only to the SAATWASH user app. It does not apply to business, administrator, or other SAAT services.

SAATWASH respects your privacy. This policy explains what information the user app may collect and how we use and protect it.

Information we collect

• Account information, such as your name and phone number.
• Wallet, payment, and transaction information needed to provide app services.
• Machine and QR usage information when you use a SAATWASH service.
• Device and technical information used for security and troubleshooting.
• Location information only when you allow location access.

How we use your information

• To create and manage your user account.
• To process payments, wallet activity, and machine transactions.
• To send service notifications and provide customer support.
• To improve app reliability, prevent fraud, and protect user accounts.
• To comply with applicable legal requirements.

Sharing of information

We do not sell your personal information. We may share only the information necessary with payment, messaging, hosting, and support providers that help operate the app, or when disclosure is required by law.

Data security and retention

We use reasonable safeguards to protect your information. We keep information only for as long as it is needed to provide the service, meet legal obligations, resolve disputes, and prevent fraud.

Your choices

You may manage app permissions in your device settings. You may also contact us to ask about your personal information or request account support. Some transaction records may need to be retained where required by law.

Changes to this policy

We may update this policy when the app or legal requirements change. The effective date above will show the latest update.

Contact us

For privacy questions or requests, contact SAATWASH through the user app or visit www.saatwash.com.